Information Collection

HBN Shoe, LLC (developers of Insolia® products) is the sole owner of the information collected at and related sites. HBN Shoe, LLC collects information from shoe brands, manufacturers, retailers, consumer, and media users at different points on our Web site. At no time does HBN Shoe, LLC sell or provide any information to third parties for any purpose.

Customer Registration

A consumer is not required to register with the site in order to access all relevant consumer product information. Consumer registration only establishes a user profile for the purpose of providing the consumer user with product information.   Each new customer will be added to our email database. When a customer is added they are sent an email notifying them that they have been added to the database, and giving them the opportunity to opt out. Once a customer opts out they will not be added to the database again, even if they purchase from our web site again.

Partner Registration

In order to access certain information important to retailers, manufacturers and other interested industry participants, these users must first complete the partner registration form. During registration a candidate industry user is required to give contact information (such as name and email address) and request a username and password. We use this information to contact the individual with information about Insolia products for which they have expressed interest.

Log Files

Like most standard Web site servers we use log files. This includes internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, platform type, date/time stamp, and number of clicks to analyze trends, administer the site, track user’s movement in the aggregate, and gather broad demographic information for aggregate use. IP addresses, etc. are not linked to personally identifiable information.

Special Offers and Updates

We send all new members a welcoming email to verify registration and/or password and username. Established members will occasionally receive information on products, services, and special offers. Out of respect for the privacy of our users we present the option to not receive these types of communications. Please see the Choice and Opt-out sections.

Sharing Legal Disclaimer

Though we make every effort to preserve user privacy, we may need to disclose personal information when required by law wherein we have a good-faith belief that such action is necessary to comply with a current judicial proceeding, a court order or legal process served on our Web site.

Business Transitions

In the event HBN Shoe, LLC goes through a business transition, such as a merger, being acquired by another company, or selling a portion of its assets, users’ personal information will, in most instances, be part of the assets transferred.


Users who no longer wish to receive our announcements or promotional communications may opt-out of receiving these communications by clicking the "unsubscribe" link at the end of the email or email us at


This Web site may contain links to other sites. Please be aware that we, HBN Shoe, LLC, are not responsible for the privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the Privacy Policies of each and every Web site that collects personally identifiable information. This Privacy Policy applies solely to information collected by this Web site.

Surveys & Contests

From time-to-time HBN Shoe, LLC may request information from visitors via surveys or contests. Participation in these surveys or contests is completely voluntary and the user therefore has a choice whether or not to disclose this information. The requested information typically includes contact information (such as name and shipping address), and demographic information (such as zip code). Contact information will be used only to notify the winners and award prizes. Anonymous Survey information will be used for purposes of monitoring or improving the use and satisfaction of this site. Users’ personally identifiable information is not shared with third parties unless we give prior notice and choice. Though we may use an intermediary to conduct these surveys or contests, they may not use users’ personally identifiable information for any secondary purposes.


HBN Shoe, LLC takes every precaution to protect our users’ information and will never ask you for your information after registration. If anyone ever contacts you, claiming to be a representative of HBN Shoe, or "Insolia" and asks for any personal information, including credit card information, you should not provide it to them, and you should contact us immediately (see "Contact Information" below).

Correcting/Updating/Deleting/Deactivating Personal Information

If a user’s personally identifiable information changes (such as zip code, phone, email or postal address), or if a user no longer wishes to receive news and updates from us, we provide a way to correct, update or delete/deactivate users’ personally identifiable information. This can be done by emailing our webmaster at You may also contact us by telephone or postal mail at the contact information listed below.

Contact Information

If users have any questions or suggestions regarding our privacy policy, please contact us at:
Phone (877) 426-7654
Fax (603) 218-6296

Insolia/HBN Shoe, LLC
395 Main Street
Salem, NH 03079-2464